UNDERSTANDING THE LEVELS OF ESCALATION AND DE-ESCALATION WITH JESSICA HEFFERNAN ZIEGLER AND JOACHIM ZIEGLER
Conflict as an inevitable aspect of organizational life is a concept that most of us resignedly accept and then try our hardest to avoid. But what if we were trained in how to view conflict constructively? And shown how to use it as a valuable tool for effecting positive change in the workplace?
Working with Conflict as a Catalyst for Change in the Workplace is designed to do just that.
Through training provided by Sunbridge Collaborative Leadership facilitators Jessica Heffernan Ziegler and Joachim Ziegler, PhD, this two-part event will help you to:
- Understand what makes an organization “conflict capable”
- Learn how conflict can lead to innovative ideas and practices
- Develop the skills needed to use conflict to improve collegial relationships and group dynamics in your own school, business, or organization
You will leave with highly valuable insights, strategies and enthusiasm for your work ahead.
Working with Conflict is presented in two separate, yet complementary workshops. Participants may register for either workshop, or to fully receive maximum benefits sign up for both (and receive a discounted combination price). The second workshop will involve participants tackling real-world workplace conflicts using information covered in detail in the first workshop.
Each workshop (January 5-6 and March 22-23) takes place in a synchronous online classroom
Friday evening: Zoom session runs from 7:00 pm to 8:30 pm ET
Saturday: Zoom sessions run from 10:30 am-12:00 pm and 12:30-2:00 pm ET
Joachim Ziegler, PhD, has been working in the fields of organizational development and human resources development since 1994. A partner in MIRA Companions for Development, an international consulting group, Joachim’s current list of American and international clients encompasses the banking, pharmaceutical, retail, and manufacturing sectors, as well as anthroposophical institutions and Waldorf schools. Joachim is a member of the College of Social Sciences Section at the Goetheanum and the international Association for Social Development, and has taught at the University of Muenster and at Germany’s first private university in Herdecke. He holds an MA in adult education and a PhD in medical education.
Jessica Heffernan Ziegler has been the executive director of Sunbridge Institute since 2008. Her professional focus on leadership skills, governance issues, and personnel development are utilized both in her executive director role and in her work as co-instructor of Sunbridge’s Collaborative Leadership course and related workshops. She also teaches Waldorf school administration in Sunbridge’s Waldorf Early Childhood Teacher Education program, and previously taught in Sunbridge College’s Administration and Biography programs. Jessica is a partner in MIRA Companions for Development, an international consulting group, and works as an executive coach and organizational development consultant for Waldorf administrators and teachers and other professionals in diverse institutions and schools, in both the US and Germany. She served as the first administrator and as a board member at a Waldorf school she co-founded in Everswinkel, Germany, and has sat on many other boards, including her current role as trustee of the Otto Specht School in Chestnut Ridge, NY. Jessica holds a BS in business management, and did her biography training with Karl-Heinz Finke and her executive coach training with SECA International.